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Recommended Pages to be Read  First

Home Page - Our Beliefs and our Mission
Message from the Managing Director
IML Guiding Principles
Change-to-Compete-Better - Essential Skills

Remaining Pages
Contacting Us
Executive Profiles
How We Work
U.S.-European Strategic Management Study
Our Clients
IML History
Further Reading/Additional Resources - Order Online
IML Insights
Continual Abandonment
Taking control of Change
Use non-traditional resources
Use of Teams
Downward communication will not work
Outward Focus
Forces and Trends
Organizing for the customer
Opportunity Focus
Replicate Successes
Vision not Mission the key
Commitment to new processes
Separate - Year-around processes
Deeper Involvement
Reexamine process
Goal - Accelerate decisions
50% of outward focus on external forces
Focus on Non-customers
Customer performance measurement
Strategy Revolutionaries
New product development